Return & Exchange Policy

1. Our Products are non-returnable and non-exchangeable due to hygiene reasons.
2. In case you would want a refund / replacement of your product, please contact our customer care within 24hrs of receiving the order. The agent may ask for subsequent proof such as images of the product, packaging, and invoice. We request you to provide us 3 working days to investigate the matter.
3. You will be eligible for a full refund or replacement without incurring any charges if:
   1. Products are missing from your order
   2. Products are Damaged / Leaking
   3. Wrong Product Received
   4. Expired Product Received
4. Replacement / Refund will not be processed if:
   1. The product is tampered with.
   2. Invoice copy is missing.
   3. Batch Number, Manufacturing Date, MRP is tampered with.
   4. If it’s without original packaging.
   5. If query is not raised within 24hrs of receiving the product.
   6. Allergic reactions due to product usage – we recommend you do a small patch test before usage and go through the ingredient list on the product page in detail before placing an order.
      
      

      Shipping Policy

      1. The shipping charges are mentioned at the time of checkout.
      2. Once your order has been confirmed, you will receive an email and SMS regarding order confirmation.
      3. Once your order is dispatched, you will receive the tracking number and tracking link.
      4. The estimated time of delivery may vary from state to state. Working days are Monday – Friday and we will try our best to furnish all orders within 4-7 working days.
      5. If you are ordering products during a sale event, delivery may be delayed.
      6. Partially Shipped orders are completely normal. Rest assured you will have to pay for the order in parts your received if opted for COD.